When the goods arrive in your country you will be contacted by the delivery company to pay these additional costs directly to them before final delivery as the importer of record.ĭelivery is processed under the ‘Delivery at Place’ (DAP) Incoterm. To our European customers we offering following delivery option:ĭelivery Only Service – we will deliver your order excluding any customs clearance fees, import charges and taxes. A consequence of this is that goods purchased from the UK for delivery in the EU are now subject to additional duties and taxes as well as increased shipping costs. In such instances we may refund your order and delivery fees but retain a re-processing fee to cover the return costs and customs processing fees. Failure to pay these charges and taxes on arrival will result in the goods being returned to us. Sending goods outside the United Kingdom may result in additional local customs clearance charges and taxes.
Goods are despatched Monday – Friday only. International orders are usually delivered within couple of days, speed depends on the services selected.
As a guide, we estimate that most items will be delivered according the following timescales. We aims to deliver items ordered to you as soon possible.
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